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faqs

can I pick up my order at a restaurant location?

yes, you can! when you place your order online, simply select the "Pickup" option at checkout. you will then be prompted to choose the location where you would like to pick up your order. once your order is ready, we will send you an email with instructions on how to pick it up.

how long will it take for my order to arrive?

shipping times vary depending on the shipping destination and the shipping method selected at checkout. please allow 1-2 business days for processing and handling before your order is shipped. once your order has been shipped, you will receive a tracking number via email.

what payment methods do you accept?

we accept most major credit cards, as well as PayPal.

do you offer shipping outside of Canada?

we currently only offer shipping within Canada.

what are your shipping fees?

our shipping fees vary depending on the size and weight of the order, as well as the shipping destination. you can view the exact shipping fees at checkout.

do you offer exchanges?

yes, we offer exchanges on most items within 30 days of purchase. the item must be in its original condition and packaging, and you must have proof of purchase. please note that shipping fees are non-refundable.

how do I redeem a gift card?

to redeem a gift card, simply present it to your server or include the gift card number when placing an online order. the amount of the gift card will be applied to your order total.

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